Privacy Policy:

At Telos Health , we are committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our medical clinic. By using our services, you consent to the practices described in this policy.

  1. Information We Collect: We may collect the following types of personal information from you:

    • Identifying information (e.g., name, date of birth, contact details)

    • Medical history and health records

    • Health insurance details

    • Payment information

    2. How We Collect Information: We collect information through various means, including:

    • Information you provide directly to us during registration or appointments

    • Medical forms and questionnaires

    • Electronic health records (EHR) system

    • Communication channels (e.g., phone, email, website)

    3. Use of Information: We may use your information for the following purposes:

    • Providing healthcare services and treatment

    • Scheduling and managing appointments

    • Billing and payment processing

    • Communication regarding your medical care

    • Research and statistical analysis (anonymized and aggregated)

    4. Disclosure of Information: We may disclose your information to:

    • Healthcare providers involved in your care

    • Insurance companies for billing purposes

    • Third-party service providers working on our behalf (e.g., IT support, payment processors)

    • Legal and regulatory authorities, when required by law

    5. Data Security: We employ technical and organizational measures to safeguard your information from unauthorized access, disclosure, or alteration. However, please note that no method of data transmission or storage is 100% secure.

    6. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

    7. Your Rights: You have the right to:

    • Access, correct, or request deletion of your personal information

    • Object to the processing of your data

    • Withdraw your consent for data processing

    • Lodge a complaint with a supervisory authority

    8. Third-Party Websites: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties.

    9. Children's Privacy: Our services are not intended for individuals under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

    10. Updates to this Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated effective date.

    11. Contact Us: If you have any questions or concerns regarding our Privacy Policy or data practices, please contact us using the information below:

    jason@teloshealth.ai

Please note that this Privacy Policy applies to Telos Health Clinic's data collection practices and does not cover third-party websites or services that we do not control.